
Specialty
Rejected & Refused Freight in Richmond, VA
Receiver turned you away? We inspect, rework, hold, redeliver or dispose of rejected freight in Richmond — 24/7.
rejected freight Richmond VA
When a receiver rejects or refuses a load, the driver is stuck with freight and nowhere to put it. Bring it to our dock at 2208 Station Rd in N Chesterfield. We unload it, photograph every pallet, note the damage or the reason it was refused, and send you the photos so the shipper, broker and insurer can decide what happens next. That frees your truck to take its next load instead of sitting in a parking lot.
From there we can do whatever the freight needs. Emergency pallet rework in Richmond: we restack, rewrap, replace broken pallets and relabel. We can hold it as short-term freight storage while the claim is sorted out, redeliver it to the original receiver on a new appointment, deliver it to a new address, return it to the shipper, or dispose of it with documentation if it cannot be saved.
Unloading starts at $20 per pallet with a $200 weekday minimum, and the $250 after-hours fee applies to nights and weekends. Rework is quoted from texted photos, and storage is quoted by the pallet. No hazmat.

Benefits
Why choose us for rejected & refused freight
- Free the truck
- Your driver drops the freight and moves on to the next load.
- Evidence for the claim
- Time-stamped photos and notes support OS&D and insurance claims.
- One place for every outcome
- Rework, store, redeliver or dispose — no second handoff.
Coverage
Rejected & Refused Freight service areas
- Richmond, VA
- Henrico, VA
- Chesterfield, VA
- Midlothian, VA
- Glen Allen, VA
- Short Pump, VA
- Mechanicsville, VA
- Ashland, VA
- Chester, VA
- Petersburg, VA
- Colonial Heights, VA
- Hopewell, VA
- Fredericksburg, VA
- Charlottesville, VA
- Williamsburg, VA
- Newport News, VA
- Hampton, VA
- Norfolk, VA
- Virginia Beach, VA
- Chesapeake, VA
- Roanoke, VA
- Lynchburg, VA
- Harrisonburg, VA
- Fairfax, VA
- Alexandria, VA
- Arlington, VA
- Manassas, VA
- Washington, DC
- Baltimore, MD
FAQ
Rejected & Refused Freight questions
What should a driver do when freight is rejected in Richmond?
Get the refusal noted on the BOL, take photos, and call or text us at (804) 600-4352. We can usually give you a door the same day, 24/7 by appointment.
Can you rework rejected pallets?
Yes. Text photos of the pallets and we quote the rework. Most reworks are done the same day.
How long can you hold rejected freight?
As long as it takes to resolve. Short-term freight storage is billed by the pallet.
Related
Related services
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Freight Disposal
Damaged, refused or abandoned freight disposed of with photos and documentation for your claim.
- Unload and photograph
- Separate recyclable material
- Written disposal documentation
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FF&E Logistics
Furniture, fixtures & equipment receiving, project warehousing, JIT delivery and installation.
- Receiving & inspection
- Project warehousing
- Asset tagging
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3PL Logistics
Outsourced warehousing, transportation and fulfillment as one integrated program.
- Warehousing & inventory
- FTL, LTL & drayage
- Integrated fulfillment
Freight waiting? We are open right now.
Call or text any hour for cross-dock transfers, emergency reworks, storage or delivery. Free quotes, no obligation, quote back fast 24/7.